Elevated latency and errors for History service in US-East

Incident Report for PubNub

Resolved

Beginning at 18:33 UTC we observed increased latency and errors for our History service in one of our North America regions. Users in the affected region may have experienced failures with error or latency when making calls to the History endpoint. The issue has been resolved as of 19:07 UTC.

We will publish a root cause analysis within the coming days. We sincerely apologize for any impact caused to your PubNub services. If you feel you have been impacted by the issue and wish to report it, please contact support@pubnub.com.

Posted Jun 10, 2025 - 18:30 UTC